Fraud Alert: For Insurance Consumers

Fraud Alert: Insurance Consumers Receiving Fraudulent Phone Messages

The Center for Medicare and Medicaid Services has recently been alerted about potential fraudulent activity in which consumers receive a phone call and/or phone message from someone who claims to be from the Marketplace. These calls come from the number 580-354-7056, and the caller requests personal information such as SSN, address, and phone number. The messages state that the Marketplace needs to update the consumer’s application, and to do so they need the consumer’s personal information. Please be aware that this phone number is not associated with the Marketplace or Healthcare.gov.

Consumers can report suspected fraud by calling the Marketplace Call Center at 1-800-318-2596, their local, state, or federal law enforcement agencies, and/or their State Department of Insurance. Consumers who suspect identity theft, or feel like they gave personal information to someone they shouldn’t have, can call their local police department or the Federal Trade Commission’s ID Theft Hotline at 1-877-438-4338 (TTY: 1-866-653-4261).  Please visit www.ftc.gov/idtheft to learn more.

 If you have questions connect with any of Northwest Health’s Certified Application Counselors. They are trained to help consumers protect their identities and avoid fraud. For more information  resources are available here on HealthCare.gov and here on Marketplace.CMS.gov.

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